• All
  • Grupo · PISOS
    • Apartment
    • Penthouse
    • Ground floor apartment
    • Duplex Penthouse
  • Grupo · TERRENOS
    • Plot of land
  • Grupo · VILLAS
    • Villa
    • House
    • Single family house
    • Luxury Villa
    • Mansion
    • Mediterranean country house
    • Rustic property

Luxury Real Estate Expert on the Costa Blanca Spain

  • All
  • Grupo · PISOS
    • Apartment
    • Penthouse
    • Ground floor apartment
    • Duplex Penthouse
  • Grupo · TERRENOS
    • Plot of land
  • Grupo · VILLAS
    • Villa
    • House
    • Single family house
    • Luxury Villa
    • Mansion
    • Mediterranean country house
    • Rustic property

MARKETING


COSTA HOUSES LUXURY VILLAS S.L ®️ REAL ESTATE MARKETING EXPERTS 

COSTA HOUSES ®️ Top Real Estate Agency selling Luxury Villas in Javea, Moraira, Denia, Benissa, Costa Blanca Spain
 

COSTA HOUSES Luxury Villas S.L. ®️ is a successful real estate agency specializing in luxury properties in northern Costa Blanca. Their exceptional service and pursuit of finding every client’s dream home, has led to the well-deserved win of a Luxury Lifestyle Awards in the category for Best Luxury Real Estate Agency Marketing in Costa Blanca, Spain.

 
For over eight years, COSTA HOUSES Luxury Villas S.L. ®️ has been operating in the picturesque coastal regions of Costa Blanca and Ibiza, catering to clients who seek luxury properties in these sought-after destinations. The company understands the challenges that come with owning real estate in a foreign country, particularly when faced with language barriers. To alleviate these concerns, COSTA HOUSES provides comprehensive support and guidance to its clients, ensuring they feel confident and well-informed throughout the entire purchasing process.

 
One of the key factors that set COSTA HOUSES apart from its competitors is its dedication to personalization and customization. The company acknowledges that every buyer and seller has unique needs and preferences, and as a result, COSTA HOUSES tailors its services to ensure a customized experience for each client. With availability seven days a week, the company ensures uninterrupted access to support, recognizing that clients often visit during holiday seasons or extended weekends.

 
COSTA HOUSES goes above and beyond by offering comprehensive solutions to its clients. Whether clients require assistance throughout the entire purchase process or need recommendations for lawyers, advisors, architects, or other professionals, the company adapts to their specific circumstances, providing tailored solutions for every requirement.

 
COSTA HOUSES collaborates closely with a network of trusted colleagues. Leveraging their extensive connections and industry expertise, the company ensures that clients have access to a wide range of luxury properties that align with their preferences and budget COSTA HOUSES works tirelessly to find the perfect home for each client.

 
Miguel Ángel Pastor, the CEO of COSTA HOUSES Luxury Villas S.L. ®️, expressed his gratitude for receiving the Luxury Lifestyle Awards. He said, “We are honored to be recognized for our commitment to providing exceptional marketing services in the luxury real estate sector. This award is a testament to the hard work and dedication of our team, who continually strive to exceed our clients’ expectations.”

 



#1 INMOBILIARIA DE LUJO EXPERTA en Javea  En venta Exclusivas Propiedades y Mediterráneas Villas de Lujo en Javea & La COSTA BLANCA España  Moraira · Denia · Calpe · Altea · Cumbre Sol · Costa Blanca · Ibiza

 

CONTENT MATCHING OUR EXCLUSIVE PROPERTIES​

The photographer from our team specialized in real estate takes professional photos, using advanced techniques to create the best portfolio with the best results, including daylight photos, night photos, videos and drone shots.




#1 COSTA HOUSES Luxury Villas S.L ® Real Estate Expert for Luxury Properties Javea & Costa Blanca Spain (10)    2290VL Villa CA AMBOLO · COSTA HOUSES Luxury Villas S.L ® Real Estate Experts    COSTA HOUSES Luxury Villas S.L · Ibiza Mega Villas in front of the Sea  
 

In today's digital age, where social media is a pervasive force in our daily lives, a high-quality video presentation of a property is necessary. We leverage our real estate marketing expertise to create stunning video presentations that bring your property to life, showcasing its unique features and highlighting its attractive lifestyle, with the goal of reaching a global audience and attracting attention from far and wide. We work with the latest video production techniques to create an immersive experience that shows your property in the best possible light.



VILLA ATLANTIS A BEACHFRONT JEWEL IN JAVEA SOLD BY COSTA HOUSES LUXURY VILLAS ®️ SPAIN - Winner TOP 100 OF THE WORLD REAL ESTATE BROKERS 2023


Virtual tours are an innovative service we offer that allow potential buyers to explore properties remotely without the need to visit in person. These viewings use high-quality images and videos to provide a detailed and realistic view of the property, including its layout, features and finishes.

Drone flights | 360 images and plans | Virtual tours | High Quality Professional Photos | Publication in magazines |
Publication national and international portals | Member of different international networks in the luxury residential sector

 


 





OUR MARKETING STRATEGIES
 

Photography & Videography

Social Media: Instagram & Facebook, TikTok

Youtube

Magazine Publications

TV appearance

Billboards / Customized Signs for Properties

Brochures

Renderings / 3D Images for Properties under Construction

Virtual visits

Positioning of web page in google

Websites in other countries

Collaboration with agencies in other countries
 

 
Villa PUERTO SOL · SOLD by COSTA HOUSES Luxury Villas S.L - LUXURY REALTOR EXPERT in Javea & COSTA BLANCA Spain, EUROPE    Villa CALA BLANCA · COSTA HOUSES Luxury Villas S.L - LUXURY REALTOR in Javea COSTA BLANCA Spain, EUROPE -  Instagram 20.05.23    VILLA FALCO - SOLD by your Luxury Real Estate Agency in Javea Spain · COSTA HOUSES ® Instagram - 18.02.23

 



 

COSTA HOUSES ®️ INSTAGRAM & Social Media

 COSTA HOUSES · Instagram   COSTA HOUSES · Youtube    COSTA HOUSES · Facebook   


Due to its global reach and interest, Instagram has become an essential tool for any real estate business to promote just about anything.
COSTA HOUSES posts and stories on Instagram reach hundreds of thousands of people every day.

We use innovative tools to collect information from potential customers. We create targeted ads on Instagram to promote our properties to specific audiences based on location, budget, and other relevant criteria.



 

COSTA HOUSES Luxury Villas S.L ® Real Estate Expert Sales of LUXURY VILLAS & Mediterranean Dream Homes in front of the Sea, specialized in JAVEA · MORAIRA · DENIA · BENISSA  Costa Blanca, Spain





 



 

Luxurious Real Estate Company
How we connect sellers and buyers of international luxury real estate in Javea, Denia, Moraira, Benissa & the Costa Blanca


COSTA HOUSES ®️  The #1 REAL ESTATE EXPERT for Mega Luxury Villas in Javea Costa Blanca Spain (1)

COSTA HOUSES ® is synonymous with commitment and professionality, with proximity and empathy, with involvement and with cooperation in any step of the procedure. Multilingual communication enables us to actively participate in any operation, doing justice to the properties we manage.

A strategic positioning to find your dream home.

We take care of the entire process of buying and selling Mansions, Impressive Mediterranean Estates, Chalets and Luxury Villas.
These are properties with unique designs and full of personality, with spectacular views of the sea and in the most privileged settings on the coast of Jávea. Moraira, Denia or Benissa. Traditional, minimalist, Ibizan, avant-garde, classic, futuristic, signature style...


Experience and Individual Guidance
A great experience supports us and allows us to know first-hand your needs.
Therefore, after an initial meeting, we carry out a personalized analysis with the most beneficial sales value, sales potential, objective target, etc.


Enhancement of the Property
The first impression is what counts. Before arriving at your property, the potential client has already been seeing many others.
For this reason, we give it added value with professional images and photographs, reports made with drones, home staging techniques and decorative advice, among others. Thus, in addition to attracting attention, it will speed up the sale.


National and International Marketing
We collaborate with the best-known real estate portals, we have an optimized internet presence thanks to different international domains and we use social networks to reach any corner.
Our team of collaborators, national and international, will make your property known in a close and personal way.


Multidisciplinary Business Strategy
Lawyers, architects or engineers, among other professionals, collaborate with COSTA HOUSES to advise and optimize both the sale and the necessary procedures for it.


Guarantee of Privacy
We keep the seller's identity outside of visits and negotiations, providing extreme confidence to both parties.


Confidence and Reliability
The buying and selling process can generate certain insecurities when dealing directly with individuals.
Potential buyers feel more secure when they deal with an interlocutor who speaks the same language and the arrangements are made with a consolidated company with a recognized reputation such as COSTA HOUSES.


Focus on the Sale
We not only meet the seller, we also study the needs and preferences of the buyer.
With this knowledge, we can focus on the most important aspects for them, making sure the buyer’s requirements are met when we show your property.


Trained Professionals
We are in continuous development and training to learn the latest sales techniques, empathy and emotional intelligence to offer close treatment and a safe sale.
Likewise, we are aware of the latest regulations, legal changes and how they must be applied on sales contracts.


Analysis and Identification of Buyers
As defined in our first analysis, only selected buyers within the target group will visit your house.


After-Sales Service
Our collaboration and counselling do not end with the signing of the sales contract.
We are also in charge of facilitating all the paperwork related to taxes, changing the title holders, or the several administrative tasks involved.




COSTA HOUSES ®️  The #1 REAL ESTATE EXPERT for Mega Luxury Villas in Javea Costa Blanca Spain (2)





Winner Luxury LIFESTYLE AWARDS 2020, 2021, 2023 & 2024
COSTA HOUSES Luxury Real Estate Agency Costa Blanca Spain



To the luxury real estate agency COSTA HOUSES Luxury Villas S.L ®️ has been given the prestigious award Best Luxury Real Estate Agency Marketing in the Luxury Lifestyle Awards 2023.
This recognition highlights the excellence and effort of the agency to stand out in the competitive luxury real estate market and promote dream properties on an international level.



COSTA HOUSES ®️ - Luxury LIFESTYLE Awards 2020, 2021 & 2023  Best Luxury Real Estate Marketing Costa Blanca Spain       COSTA HOUSES ®️ - Winner Luxury LIFESTYLE AWARDS 2024 | Best Luxury Real Estate Agency Marketing Costa Blanca Spain





🔝 Winner TOP 100 OF THE WORLD REAL ESTATE BROKERS AND DEVELOPERS 2023 🏅
🏅 Luxury LIFESTYLE Awards 2020, 2021, 2023 & 2024 | Best Luxury Real Estate Marketing ⚜️
🏆 Winner EUROPEAN PROPERTY AWARDS 2020



EUROPEAN PROPERTY AWARD - COSTA HOUSES Luxury Villas S.L ®️    LUXURY Lifestyle AWARD - COSTA HOUSES Luxury Villas S.L ®️ 2020    LUXURY Lifestyle AWARD - COSTA HOUSES Luxury Villas S.L ®️ 2021    COSTA HOUSES Luxury Villas S.L ®️ TOP 100 OF THE WORLD REAL ESTATE BROKERS 2023 - Best of the Best







LUXURY LIFESTYLE AWARDS 2023
COSTA HOUSES Luxury Villas S.L ®️ receives the award for the Best Luxury Real Estate Agency Marketing at the Luxury Lifestyle Awards 2023

 

The Luxury Lifestyle Awards are known to be the highest authority in recognitions of excellence in the luxury sector. Every year, they evaluate and reward the best companies and professionals who set trends and new standards in their respective industries.
 
The Best Luxury Real Estate Agency Marketing award has been given to COSTA HOUSES Luxury Villas S.L ®️, for demostrating an exceptional focus on the strategy of marketing, using innovative and creative techniques to promote luxury properties. From digital campaigns to the effective use of social networks and the creation of high-quality content tailored to each property.
 
COSTA HOUSES Luxury Villas S.L ®️, with more than 8 years of experience in the industry, noted for its customer-focused approach, providing a personalized and exclusive experience to each of them. Our expert marketing team is able to capture the unique essence of each property and transmit it effectively through various channels. Whether through impressive photographs, high-quality videos or carefully planned digital marketing strategies.
 
This recognition is not only a testament to the agency's commitment and dedication, but also a testament to the ability to adapt to a constantly changing market evolution and stand out from the competition. 
 
The Luxury Lifestyle Awards have been the perfect showcase to recognize the work of COSTA HOUSES Luxury Villas S.L ®️, in the field of luxury real estate marketing. This award not only boosts our reputation and credibility in the industry, but also highlights our ongoing commitment to excellence and ability to deliver unparalleled experiences for our customers.

 

COSTA HOUSES ®️ · TOP 100 REAL ESTATE BROKERS OF THE WORLD 2023 - Luxury Lifestyle Awards


 


 MEMBER of
APEI nº 2841 · Professional Association Real Estate Experts | APIAL nº A032 · Real Estate Agents Alicante | INTERNATIONAL NETWORK Luxury Real Estate


 

  
Distintivo nº Registral RAICV 1077 - COSTA HOUSES Luxury Villas S.L.

 

COSTA HOUSES Luxury Villas S.L ® Company registered in the mandatory registry of Real Estate Agents of the Valencian Community.
REGISTRATION NUMBER | RAICV 1077


Distintive mark for fulfilling the requirements for the exercise of the activity of mediation, advice and management of real estate transactions as the Real Estate Agents of Valencia (API) have historically claimed, providing greater transparency, guarantee and security to consumers and the sector itself. 


API Alicante · APEI · Expertos Inmobiliarios · Agentes de la Propiedad Inmobiliaria
 








COSTA HOUSES Luxury Villas S.L ®️ recibe el premio Best Luxury Real Estate Agency Marketing en los Luxury Lifestyle Awards 2023.  Villa CENTAURO 2313VL by COSTA HOUSES Luxury Villas SL ® Real Estate Expert for Exclusive Properties in Javea & Costa Blanca Spain Youtube
ᑕ❶ᑐ COSTA HOUSES LV S.L ® Luxury Realtor in COSTA BLANCA · www.costa-houses.com
1958VL_BOHEME · by COSTA HOUSES Luxury Villas S.L ®️ Youtube   Villa TENOR CORTIS - 6.500.000€ Most Expensive Luxury House in Alicante Spain by COSTA HOUSES

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LEGAL NOTICE
 
In compliance with art. 10 of Law 34/2002, of the 11st of July, on services of the information society and electronic commerce, we inform you that the responsIble of this website is:
IDENTITY: “COSTA HOUSES LUXURY VILLAS, S.L.”
C.I.F / N.I.E. / PASSPORT: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com
REGISTRATION DETAILS: Inscrita en el Registro Mercantil de Alicante, tomo 4190, Folio 101, Sección 8, Hoja A-163742
 
 
 
GENERAL CONDITIONS OF WEBSITE:
www.costa-houses.com
1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website under the domain www.costa-houses.com (henceforth Website), owned by “COSTA HOUSES LUXURY VILLAS, S.L.” (henceforth COSTA HOUSES LUXURY REAL ESTATE), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU, you can contact us through the contact information published in the Legal Notice.
 
2.- COMPLIANCE WITH THESE GENERAL CONDITIONS:
The use of this Website implies the full acceptance by the User of the existing CGU at the time the User accessed to this Website. If they are not accepting of any of the conditions established herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, COSTA HOUSES LUXURY REAL ESTATE reserves the right to modify, without prior notice and at any time the CGU. Similarly, COSTA HOUSES LUXURY REAL ESTATE reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of filling the registration forms.
3.- CONDITIONS FOR ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee with respect to suitability of the Website and/or the Contents included in it, for specific or particular purposes of the Users.
COSTA HOUSES LUXURY REAL ESTATE may establish additional limitations and/or conditions for use and/or access to the Website and/or the Contents, which shall be observed at all times by Users.  
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily and explicitly accepts that the use of the Website is done at all times under only their own exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or instructions found on the Website and to act always in accordance to the law, good practice and the responsibilities of good faith, employing their maximum attention taking into account the nature and compensation of the service they enjoy. To this effect, they shall abstain from using the Website in any way that can block, damage or deteriorate the normal functioning of the Website, the property or right of COSTA HOUSES LUXURY REAL ESTATE, suppliers, distributers, other Users, or any third party in general.
Specifically and without causing any restriction to the obligation assumed by the User complying in a general nature with the previous section, the User is obliged during the use of the Website:
a)    Do not introduce, store or disseminate, on or from the Website, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of third parties and in general the current legislation.
b)    Do not introduce, store or disseminate via the Website any computer program, data, virus, code or any other instrument or electronic or physical device capable of causing harm to the Website, any of the services, or any of the equipment, systems or networks of COSTA HOUSES LUXURY REAL ESTATE, of any User, of the Suppliers or Distributers of COSTA HOUSES LUXURY REAL ESTATE or in general of any third party, capable of causing any type of alteration or prevent the normal functioning of the Website.
c)    Do not introduce, store or disseminate via the Website any content that infringes intellectual and industrial property right, or the rights of a third party, or in general, any content to which they do not exercise the rights, in accordance with the law, to make available to third parties.
3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and third parties.
COSTA HOUSES LUXURY REAL ESTATE ensures that the Contents are of the highest possible quality and are reasonably updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated elements are conceded, and are expressly forbidden to the User their copy, transformation, public communication, making available, extraction, reuse, forwarding, or the use in any form, along any means or procedure, from any of them, unless in those cases where it is legally permitted or is authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided without the purpose to develop any commercial or professional activities. The User should abstain from obtaining, or attempting to obtain, the Contents through means or procedures different to those that in each case was made available or indicated for that purpose or those that they usually use on the Internet (as long as these latter do not put at risk of damage or deactivation of the Website). The User should respect, at all times, all the intellectual and industrial property rights concerning the Website, owned by COSTA HOUSES LUXURY REAL ESTATE or third parties.
5.-  DISCLAIMER OF GUARANTEES AND RESPONSIBILITY.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
COSTA HOUSES LUXURY REAL ESTATE does not guarantee the availability and continuity of the functioning of the Website and the services and Contents found in it, or that the content on the Website is updated, being exempted from all responsibility for damages or harm, of any nature, that could arise from such circumstances.
COSTA HOUSES LUXURY REAL ESTATE shall carry out, providing circumstances do not arise that make it impossible or of difficult implementation, and as soon as having been notified of the errors, disconnections and/or lack of updating of the Contents, all those actions meant to rectify the errors, re-establish communication and/or update the referred to contents.
Likewise, COSTA HOUSES LUXURY REAL ESTATE does not guarantee either the technical reliability of its Website, nor the access to its different pages, and in the same way being exempted of all responsibility for any damages or harm, of any nature, that could arise from this cause.
Furthermore, COSTA HOUSES LUXURY REAL ESTATE is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee the absence of viruses, or other elements on the Website introduced by third parties external COSTA HOUSES LUXURY REAL ESTATE that may cause alterations to the hardware or software systems of the Users or in the digital documents and catalogues contained within its systems. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be under any circumstances responsible of any damages or harm, of any nature, which may derive from the presence of a virus or other elements that can produce alterations in the software or hardware systems, files or catalogues of the Users.
COSTA HOUSES LUXURY REAL ESTATE employs various protection measures to protect the Website, the gathered data and the Contents against digital, attacks from third parties. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee that unauthorised third parties could have access to the type of browsing and use of the Website enjoyed by the User or the conditions, characteristics and circumstances in which they are made. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the damages or harm that may be derived from such unauthorised access.
COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the use that the Users and/or third parties could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.-  Disclaimer of Guarantees and Responsibility for the Contents.
COSTA HOUSES LUXURY REAL ESTATE does not edit Contents published by third parties on the Website and, as a consequence, does not guarantee nor be responsible for the legality, reliability, usefulness, veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents owned by COSTA HOUSES LUXURY REAL ESTATECOSTA HOUSES LUXURY REAL ESTATE shall not be, in any circumstances, responsible for any damages or harm that may be derived from: (i) the absence of legality, reliability, accuracy, comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii) decisions or actions taken or avoided on the part of the User, trusting in the information or data provided in the Contents, including without limitation, the loss of profits or business opportunities.
6.- HYPERLINKS
Those people proposing to establish Hyperlinks between their web page and the Website should observe and comply with the following conditions:
                              i.        It shall not be necessary to seek prior authorisation when the Hyperlink only allows access to the homepage of the Website, but shall not be able to reproduce it in any way. Any other type of Hyperlink shall require the unequivocal, express and written authorisation from COSTA HOUSES LUXURY REAL ESTATE.
                            ii.        The web page on which the Hyperlink is established can only contain strictly the necessary to identify the destination of the Hyperlink.
                           iii.        The web page on which the Hyperlink is established shall not contain illicit information or content, contrary to morality and generally accepted good practice and to public order, as well as not containing content contrary to any rights of third parties.
                           iv.        COSTA HOUSES LUXURY REAL ESTATE reserves the right to block the Hyperlinks directed to the Website which do not have previous express permission even when complying with the provisions described in this point of the General Conditions.
7.- ACTIONS IN CASE OF BREACH OF CONTRACT.
COSTA HOUSES LUXURY REAL ESTATE reserves the right to exercise all lawful available action to demand the responsibilities that derive from the breach of contract of any of the provisions of these General Conditions of the Website by a User.
8.- PARTIAL NULITY.
The declaration of any of the clauses contained within these General Conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be binding between the parties.
9.- APPLICABLE LAW AND JURISDICTION.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present document of the CGU of the Website, the parties submit, expressly relinquishing any other jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the Courts of Dénia.
10.- NOTIFICATIONS.
For notifications, COSTA HOUSES LUXURY REAL ESTATE designates as point of contact specified in the Legal Notice.
The email provided by the User during the registration process on the Website, shall be used by COSTA HOUSES LUXURY REAL ESTATE to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in this here clause.
All the Notifications affected by COSTA HOUSES LUXURY REAL ESTATE to the User shall be considered legitimately affected if they have been made employing the details and through the means previously indicated. COSTA HOUSES LUXURY REAL ESTATE shall not be responsible for any harm that could pass due to the violation of the User in their obligation to maintain their contact details updated.
 
 
PRIVACY POLICY
 
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.
In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.
 
 
I.- RESPONSIBLE FOR THE PROCESSING
IDENTITY: COSTA HOUSES LUXURY VILLAS, S.L.
C.I.F./N.I.E./PASSPORT.: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com 
DATA PROTECTION OFFICER: dpo@procoden.es
 
II.- RECIPIENTS OF THE PERSONAL DATA
1.         The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
2.         Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:
-           Transferred to businesses for digital services located within the European Economic Area (EEA) or,
-           Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome
3.         Optionally, to administrations and other organisations when they are required in compliance with legal obligations.
 
III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.
 
IV.- RIGHTS
RIGHT TO ACCESS
The right to obtain confirmation of whether or not we are proccessing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
RIGHT TO RECTIFICATION
You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.
RIGHT TO SUPPRESSION
It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.
RIGHT TO LIMITATION
You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.
RIGHT  TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.
RIGHT TO OPPOSITION
You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.
RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY
If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISING OF THESES RIGHTS
You can exercise your rights by letter to the postal address indicated above or by e-mail costahouses@gmail.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.
V.- PERSONAL DATA PROCESSING.
GENERAL PROVISIONS
The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.
IGITAL ASSISTANT - "CHATBOT" or "CHAT ONLINE"
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and in improving customer services for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the "chat bot": the IP address and other personal data entered into the chat bot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using the online chat.
The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.
CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.
COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised or non-personalised information, about our products or services by different means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.
You can request the withdrawal for this type of processing, depending on the means used, as follows:
- Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
- WhatsApp (Other apps): Requesting the unsubscription.
- SMS: Requesting unsubscription.
The legal basis that legitimises the personal data processing is the express consent when marking "I have read and accept the privacy policy".
It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.
 
LEGAL NOTICE
 
In compliance with art. 10 of Law 34/2002, of the 11st of July, on services of the information society and electronic commerce, we inform you that the responsIble of this website is:
IDENTITY: “COSTA HOUSES LUXURY VILLAS, S.L.”
C.I.F / N.I.E. / PASSPORT: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com
REGISTRATION DETAILS: Inscrita en el Registro Mercantil de Alicante, tomo 4190, Folio 101, Sección 8, Hoja A-163742
 
 
 
GENERAL CONDITIONS OF WEBSITE:
www.costa-houses.com
1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website under the domain www.costa-houses.com (henceforth Website), owned by “COSTA HOUSES LUXURY VILLAS, S.L.” (henceforth COSTA HOUSES LUXURY REAL ESTATE), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU, you can contact us through the contact information published in the Legal Notice.
 
2.- COMPLIANCE WITH THESE GENERAL CONDITIONS:
The use of this Website implies the full acceptance by the User of the existing CGU at the time the User accessed to this Website. If they are not accepting of any of the conditions established herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, COSTA HOUSES LUXURY REAL ESTATE reserves the right to modify, without prior notice and at any time the CGU. Similarly, COSTA HOUSES LUXURY REAL ESTATE reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of filling the registration forms.
3.- CONDITIONS FOR ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee with respect to suitability of the Website and/or the Contents included in it, for specific or particular purposes of the Users.
COSTA HOUSES LUXURY REAL ESTATE may establish additional limitations and/or conditions for use and/or access to the Website and/or the Contents, which shall be observed at all times by Users.  
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily and explicitly accepts that the use of the Website is done at all times under only their own exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or instructions found on the Website and to act always in accordance to the law, good practice and the responsibilities of good faith, employing their maximum attention taking into account the nature and compensation of the service they enjoy. To this effect, they shall abstain from using the Website in any way that can block, damage or deteriorate the normal functioning of the Website, the property or right of COSTA HOUSES LUXURY REAL ESTATE, suppliers, distributers, other Users, or any third party in general.
Specifically and without causing any restriction to the obligation assumed by the User complying in a general nature with the previous section, the User is obliged during the use of the Website:
a)    Do not introduce, store or disseminate, on or from the Website, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of third parties and in general the current legislation.
b)    Do not introduce, store or disseminate via the Website any computer program, data, virus, code or any other instrument or electronic or physical device capable of causing harm to the Website, any of the services, or any of the equipment, systems or networks of COSTA HOUSES LUXURY REAL ESTATE, of any User, of the Suppliers or Distributers of COSTA HOUSES LUXURY REAL ESTATE or in general of any third party, capable of causing any type of alteration or prevent the normal functioning of the Website.
c)    Do not introduce, store or disseminate via the Website any content that infringes intellectual and industrial property right, or the rights of a third party, or in general, any content to which they do not exercise the rights, in accordance with the law, to make available to third parties.
3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and third parties.
COSTA HOUSES LUXURY REAL ESTATE ensures that the Contents are of the highest possible quality and are reasonably updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated elements are conceded, and are expressly forbidden to the User their copy, transformation, public communication, making available, extraction, reuse, forwarding, or the use in any form, along any means or procedure, from any of them, unless in those cases where it is legally permitted or is authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided without the purpose to develop any commercial or professional activities. The User should abstain from obtaining, or attempting to obtain, the Contents through means or procedures different to those that in each case was made available or indicated for that purpose or those that they usually use on the Internet (as long as these latter do not put at risk of damage or deactivation of the Website). The User should respect, at all times, all the intellectual and industrial property rights concerning the Website, owned by COSTA HOUSES LUXURY REAL ESTATE or third parties.
5.-  DISCLAIMER OF GUARANTEES AND RESPONSIBILITY.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
COSTA HOUSES LUXURY REAL ESTATE does not guarantee the availability and continuity of the functioning of the Website and the services and Contents found in it, or that the content on the Website is updated, being exempted from all responsibility for damages or harm, of any nature, that could arise from such circumstances.
COSTA HOUSES LUXURY REAL ESTATE shall carry out, providing circumstances do not arise that make it impossible or of difficult implementation, and as soon as having been notified of the errors, disconnections and/or lack of updating of the Contents, all those actions meant to rectify the errors, re-establish communication and/or update the referred to contents.
Likewise, COSTA HOUSES LUXURY REAL ESTATE does not guarantee either the technical reliability of its Website, nor the access to its different pages, and in the same way being exempted of all responsibility for any damages or harm, of any nature, that could arise from this cause.
Furthermore, COSTA HOUSES LUXURY REAL ESTATE is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee the absence of viruses, or other elements on the Website introduced by third parties external COSTA HOUSES LUXURY REAL ESTATE that may cause alterations to the hardware or software systems of the Users or in the digital documents and catalogues contained within its systems. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be under any circumstances responsible of any damages or harm, of any nature, which may derive from the presence of a virus or other elements that can produce alterations in the software or hardware systems, files or catalogues of the Users.
COSTA HOUSES LUXURY REAL ESTATE employs various protection measures to protect the Website, the gathered data and the Contents against digital, attacks from third parties. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee that unauthorised third parties could have access to the type of browsing and use of the Website enjoyed by the User or the conditions, characteristics and circumstances in which they are made. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the damages or harm that may be derived from such unauthorised access.
COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the use that the Users and/or third parties could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.-  Disclaimer of Guarantees and Responsibility for the Contents.
COSTA HOUSES LUXURY REAL ESTATE does not edit Contents published by third parties on the Website and, as a consequence, does not guarantee nor be responsible for the legality, reliability, usefulness, veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents owned by COSTA HOUSES LUXURY REAL ESTATECOSTA HOUSES LUXURY REAL ESTATE shall not be, in any circumstances, responsible for any damages or harm that may be derived from: (i) the absence of legality, reliability, accuracy, comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii) decisions or actions taken or avoided on the part of the User, trusting in the information or data provided in the Contents, including without limitation, the loss of profits or business opportunities.
6.- HYPERLINKS
Those people proposing to establish Hyperlinks between their web page and the Website should observe and comply with the following conditions:
                              i.        It shall not be necessary to seek prior authorisation when the Hyperlink only allows access to the homepage of the Website, but shall not be able to reproduce it in any way. Any other type of Hyperlink shall require the unequivocal, express and written authorisation from COSTA HOUSES LUXURY REAL ESTATE.
                            ii.        The web page on which the Hyperlink is established can only contain strictly the necessary to identify the destination of the Hyperlink.
                           iii.        The web page on which the Hyperlink is established shall not contain illicit information or content, contrary to morality and generally accepted good practice and to public order, as well as not containing content contrary to any rights of third parties.
                           iv.        COSTA HOUSES LUXURY REAL ESTATE reserves the right to block the Hyperlinks directed to the Website which do not have previous express permission even when complying with the provisions described in this point of the General Conditions.
7.- ACTIONS IN CASE OF BREACH OF CONTRACT.
COSTA HOUSES LUXURY REAL ESTATE reserves the right to exercise all lawful available action to demand the responsibilities that derive from the breach of contract of any of the provisions of these General Conditions of the Website by a User.
8.- PARTIAL NULITY.
The declaration of any of the clauses contained within these General Conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be binding between the parties.
9.- APPLICABLE LAW AND JURISDICTION.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present document of the CGU of the Website, the parties submit, expressly relinquishing any other jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the Courts of Dénia.
10.- NOTIFICATIONS.
For notifications, COSTA HOUSES LUXURY REAL ESTATE designates as point of contact specified in the Legal Notice.
The email provided by the User during the registration process on the Website, shall be used by COSTA HOUSES LUXURY REAL ESTATE to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in this here clause.
All the Notifications affected by COSTA HOUSES LUXURY REAL ESTATE to the User shall be considered legitimately affected if they have been made employing the details and through the means previously indicated. COSTA HOUSES LUXURY REAL ESTATE shall not be responsible for any harm that could pass due to the violation of the User in their obligation to maintain their contact details updated.
 
 
PRIVACY POLICY
 
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.
In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.
 
 
I.- RESPONSIBLE FOR THE PROCESSING
IDENTITY: COSTA HOUSES LUXURY VILLAS, S.L.
C.I.F./N.I.E./PASSPORT.: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com 
DATA PROTECTION OFFICER: dpo@procoden.es
 
II.- RECIPIENTS OF THE PERSONAL DATA
1.         The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
2.         Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:
-           Transferred to businesses for digital services located within the European Economic Area (EEA) or,
-           Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome
3.         Optionally, to administrations and other organisations when they are required in compliance with legal obligations.
 
III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.
 
IV.- RIGHTS
RIGHT TO ACCESS
The right to obtain confirmation of whether or not we are proccessing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
RIGHT TO RECTIFICATION
You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.
RIGHT TO SUPPRESSION
It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.
RIGHT TO LIMITATION
You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.
RIGHT  TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.
RIGHT TO OPPOSITION
You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.
RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY
If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISING OF THESES RIGHTS
You can exercise your rights by letter to the postal address indicated above or by e-mail costahouses@gmail.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.
V.- PERSONAL DATA PROCESSING.
GENERAL PROVISIONS
The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.
IGITAL ASSISTANT - "CHATBOT" or "CHAT ONLINE"
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and in improving customer services for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the "chat bot": the IP address and other personal data entered into the chat bot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using the online chat.
The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.
CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.
COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised or non-personalised information, about our products or services by different means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.
You can request the withdrawal for this type of processing, depending on the means used, as follows:
- Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
- WhatsApp (Other apps): Requesting the unsubscription.
- SMS: Requesting unsubscription.
The legal basis that legitimises the personal data processing is the express consent when marking "I have read and accept the privacy policy".
It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.
 
LEGAL NOTICE
 
In compliance with art. 10 of Law 34/2002, of the 11st of July, on services of the information society and electronic commerce, we inform you that the responsIble of this website is:
IDENTITY: “COSTA HOUSES LUXURY VILLAS, S.L.”
C.I.F / N.I.E. / PASSPORT: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com
REGISTRATION DETAILS: Inscrita en el Registro Mercantil de Alicante, tomo 4190, Folio 101, Sección 8, Hoja A-163742
 
 
 
GENERAL CONDITIONS OF WEBSITE:
www.costa-houses.com
1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website under the domain www.costa-houses.com (henceforth Website), owned by “COSTA HOUSES LUXURY VILLAS, S.L.” (henceforth COSTA HOUSES LUXURY REAL ESTATE), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU, you can contact us through the contact information published in the Legal Notice.
 
2.- COMPLIANCE WITH THESE GENERAL CONDITIONS:
The use of this Website implies the full acceptance by the User of the existing CGU at the time the User accessed to this Website. If they are not accepting of any of the conditions established herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, COSTA HOUSES LUXURY REAL ESTATE reserves the right to modify, without prior notice and at any time the CGU. Similarly, COSTA HOUSES LUXURY REAL ESTATE reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of filling the registration forms.
3.- CONDITIONS FOR ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee with respect to suitability of the Website and/or the Contents included in it, for specific or particular purposes of the Users.
COSTA HOUSES LUXURY REAL ESTATE may establish additional limitations and/or conditions for use and/or access to the Website and/or the Contents, which shall be observed at all times by Users.  
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily and explicitly accepts that the use of the Website is done at all times under only their own exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or instructions found on the Website and to act always in accordance to the law, good practice and the responsibilities of good faith, employing their maximum attention taking into account the nature and compensation of the service they enjoy. To this effect, they shall abstain from using the Website in any way that can block, damage or deteriorate the normal functioning of the Website, the property or right of COSTA HOUSES LUXURY REAL ESTATE, suppliers, distributers, other Users, or any third party in general.
Specifically and without causing any restriction to the obligation assumed by the User complying in a general nature with the previous section, the User is obliged during the use of the Website:
a)    Do not introduce, store or disseminate, on or from the Website, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of third parties and in general the current legislation.
b)    Do not introduce, store or disseminate via the Website any computer program, data, virus, code or any other instrument or electronic or physical device capable of causing harm to the Website, any of the services, or any of the equipment, systems or networks of COSTA HOUSES LUXURY REAL ESTATE, of any User, of the Suppliers or Distributers of COSTA HOUSES LUXURY REAL ESTATE or in general of any third party, capable of causing any type of alteration or prevent the normal functioning of the Website.
c)    Do not introduce, store or disseminate via the Website any content that infringes intellectual and industrial property right, or the rights of a third party, or in general, any content to which they do not exercise the rights, in accordance with the law, to make available to third parties.
3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and third parties.
COSTA HOUSES LUXURY REAL ESTATE ensures that the Contents are of the highest possible quality and are reasonably updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated elements are conceded, and are expressly forbidden to the User their copy, transformation, public communication, making available, extraction, reuse, forwarding, or the use in any form, along any means or procedure, from any of them, unless in those cases where it is legally permitted or is authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided without the purpose to develop any commercial or professional activities. The User should abstain from obtaining, or attempting to obtain, the Contents through means or procedures different to those that in each case was made available or indicated for that purpose or those that they usually use on the Internet (as long as these latter do not put at risk of damage or deactivation of the Website). The User should respect, at all times, all the intellectual and industrial property rights concerning the Website, owned by COSTA HOUSES LUXURY REAL ESTATE or third parties.
5.-  DISCLAIMER OF GUARANTEES AND RESPONSIBILITY.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
COSTA HOUSES LUXURY REAL ESTATE does not guarantee the availability and continuity of the functioning of the Website and the services and Contents found in it, or that the content on the Website is updated, being exempted from all responsibility for damages or harm, of any nature, that could arise from such circumstances.
COSTA HOUSES LUXURY REAL ESTATE shall carry out, providing circumstances do not arise that make it impossible or of difficult implementation, and as soon as having been notified of the errors, disconnections and/or lack of updating of the Contents, all those actions meant to rectify the errors, re-establish communication and/or update the referred to contents.
Likewise, COSTA HOUSES LUXURY REAL ESTATE does not guarantee either the technical reliability of its Website, nor the access to its different pages, and in the same way being exempted of all responsibility for any damages or harm, of any nature, that could arise from this cause.
Furthermore, COSTA HOUSES LUXURY REAL ESTATE is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee the absence of viruses, or other elements on the Website introduced by third parties external COSTA HOUSES LUXURY REAL ESTATE that may cause alterations to the hardware or software systems of the Users or in the digital documents and catalogues contained within its systems. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be under any circumstances responsible of any damages or harm, of any nature, which may derive from the presence of a virus or other elements that can produce alterations in the software or hardware systems, files or catalogues of the Users.
COSTA HOUSES LUXURY REAL ESTATE employs various protection measures to protect the Website, the gathered data and the Contents against digital, attacks from third parties. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee that unauthorised third parties could have access to the type of browsing and use of the Website enjoyed by the User or the conditions, characteristics and circumstances in which they are made. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the damages or harm that may be derived from such unauthorised access.
COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the use that the Users and/or third parties could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.-  Disclaimer of Guarantees and Responsibility for the Contents.
COSTA HOUSES LUXURY REAL ESTATE does not edit Contents published by third parties on the Website and, as a consequence, does not guarantee nor be responsible for the legality, reliability, usefulness, veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents owned by COSTA HOUSES LUXURY REAL ESTATECOSTA HOUSES LUXURY REAL ESTATE shall not be, in any circumstances, responsible for any damages or harm that may be derived from: (i) the absence of legality, reliability, accuracy, comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii) decisions or actions taken or avoided on the part of the User, trusting in the information or data provided in the Contents, including without limitation, the loss of profits or business opportunities.
6.- HYPERLINKS
Those people proposing to establish Hyperlinks between their web page and the Website should observe and comply with the following conditions:
                              i.        It shall not be necessary to seek prior authorisation when the Hyperlink only allows access to the homepage of the Website, but shall not be able to reproduce it in any way. Any other type of Hyperlink shall require the unequivocal, express and written authorisation from COSTA HOUSES LUXURY REAL ESTATE.
                            ii.        The web page on which the Hyperlink is established can only contain strictly the necessary to identify the destination of the Hyperlink.
                           iii.        The web page on which the Hyperlink is established shall not contain illicit information or content, contrary to morality and generally accepted good practice and to public order, as well as not containing content contrary to any rights of third parties.
                           iv.        COSTA HOUSES LUXURY REAL ESTATE reserves the right to block the Hyperlinks directed to the Website which do not have previous express permission even when complying with the provisions described in this point of the General Conditions.
7.- ACTIONS IN CASE OF BREACH OF CONTRACT.
COSTA HOUSES LUXURY REAL ESTATE reserves the right to exercise all lawful available action to demand the responsibilities that derive from the breach of contract of any of the provisions of these General Conditions of the Website by a User.
8.- PARTIAL NULITY.
The declaration of any of the clauses contained within these General Conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be binding between the parties.
9.- APPLICABLE LAW AND JURISDICTION.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present document of the CGU of the Website, the parties submit, expressly relinquishing any other jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the Courts of Dénia.
10.- NOTIFICATIONS.
For notifications, COSTA HOUSES LUXURY REAL ESTATE designates as point of contact specified in the Legal Notice.
The email provided by the User during the registration process on the Website, shall be used by COSTA HOUSES LUXURY REAL ESTATE to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in this here clause.
All the Notifications affected by COSTA HOUSES LUXURY REAL ESTATE to the User shall be considered legitimately affected if they have been made employing the details and through the means previously indicated. COSTA HOUSES LUXURY REAL ESTATE shall not be responsible for any harm that could pass due to the violation of the User in their obligation to maintain their contact details updated.
 
 
PRIVACY POLICY
 
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.
In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.
 
 
I.- RESPONSIBLE FOR THE PROCESSING
IDENTITY: COSTA HOUSES LUXURY VILLAS, S.L.
C.I.F./N.I.E./PASSPORT.: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com 
DATA PROTECTION OFFICER: dpo@procoden.es
 
II.- RECIPIENTS OF THE PERSONAL DATA
1.         The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
2.         Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:
-           Transferred to businesses for digital services located within the European Economic Area (EEA) or,
-           Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome
3.         Optionally, to administrations and other organisations when they are required in compliance with legal obligations.
 
III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.
 
IV.- RIGHTS
RIGHT TO ACCESS
The right to obtain confirmation of whether or not we are proccessing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
RIGHT TO RECTIFICATION
You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.
RIGHT TO SUPPRESSION
It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.
RIGHT TO LIMITATION
You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.
RIGHT  TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.
RIGHT TO OPPOSITION
You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.
RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY
If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISING OF THESES RIGHTS
You can exercise your rights by letter to the postal address indicated above or by e-mail costahouses@gmail.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.
V.- PERSONAL DATA PROCESSING.
GENERAL PROVISIONS
The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.
IGITAL ASSISTANT - "CHATBOT" or "CHAT ONLINE"
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and in improving customer services for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the "chat bot": the IP address and other personal data entered into the chat bot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using the online chat.
The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.
CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.
COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised or non-personalised information, about our products or services by different means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.
You can request the withdrawal for this type of processing, depending on the means used, as follows:
- Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
- WhatsApp (Other apps): Requesting the unsubscription.
- SMS: Requesting unsubscription.
The legal basis that legitimises the personal data processing is the express consent when marking "I have read and accept the privacy policy".
It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.
 
LEGAL NOTICE
 
In compliance with art. 10 of Law 34/2002, of the 11st of July, on services of the information society and electronic commerce, we inform you that the responsIble of this website is:
IDENTITY: “COSTA HOUSES LUXURY VILLAS, S.L.”
C.I.F / N.I.E. / PASSPORT: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com
REGISTRATION DETAILS: Inscrita en el Registro Mercantil de Alicante, tomo 4190, Folio 101, Sección 8, Hoja A-163742
 
 
 
GENERAL CONDITIONS OF WEBSITE:
www.costa-houses.com
1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website under the domain www.costa-houses.com (henceforth Website), owned by “COSTA HOUSES LUXURY VILLAS, S.L.” (henceforth COSTA HOUSES LUXURY REAL ESTATE), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU, you can contact us through the contact information published in the Legal Notice.
 
2.- COMPLIANCE WITH THESE GENERAL CONDITIONS:
The use of this Website implies the full acceptance by the User of the existing CGU at the time the User accessed to this Website. If they are not accepting of any of the conditions established herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, COSTA HOUSES LUXURY REAL ESTATE reserves the right to modify, without prior notice and at any time the CGU. Similarly, COSTA HOUSES LUXURY REAL ESTATE reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of filling the registration forms.
3.- CONDITIONS FOR ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee with respect to suitability of the Website and/or the Contents included in it, for specific or particular purposes of the Users.
COSTA HOUSES LUXURY REAL ESTATE may establish additional limitations and/or conditions for use and/or access to the Website and/or the Contents, which shall be observed at all times by Users.  
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily and explicitly accepts that the use of the Website is done at all times under only their own exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or instructions found on the Website and to act always in accordance to the law, good practice and the responsibilities of good faith, employing their maximum attention taking into account the nature and compensation of the service they enjoy. To this effect, they shall abstain from using the Website in any way that can block, damage or deteriorate the normal functioning of the Website, the property or right of COSTA HOUSES LUXURY REAL ESTATE, suppliers, distributers, other Users, or any third party in general.
Specifically and without causing any restriction to the obligation assumed by the User complying in a general nature with the previous section, the User is obliged during the use of the Website:
a)    Do not introduce, store or disseminate, on or from the Website, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of third parties and in general the current legislation.
b)    Do not introduce, store or disseminate via the Website any computer program, data, virus, code or any other instrument or electronic or physical device capable of causing harm to the Website, any of the services, or any of the equipment, systems or networks of COSTA HOUSES LUXURY REAL ESTATE, of any User, of the Suppliers or Distributers of COSTA HOUSES LUXURY REAL ESTATE or in general of any third party, capable of causing any type of alteration or prevent the normal functioning of the Website.
c)    Do not introduce, store or disseminate via the Website any content that infringes intellectual and industrial property right, or the rights of a third party, or in general, any content to which they do not exercise the rights, in accordance with the law, to make available to third parties.
3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and third parties.
COSTA HOUSES LUXURY REAL ESTATE ensures that the Contents are of the highest possible quality and are reasonably updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated elements are conceded, and are expressly forbidden to the User their copy, transformation, public communication, making available, extraction, reuse, forwarding, or the use in any form, along any means or procedure, from any of them, unless in those cases where it is legally permitted or is authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided without the purpose to develop any commercial or professional activities. The User should abstain from obtaining, or attempting to obtain, the Contents through means or procedures different to those that in each case was made available or indicated for that purpose or those that they usually use on the Internet (as long as these latter do not put at risk of damage or deactivation of the Website). The User should respect, at all times, all the intellectual and industrial property rights concerning the Website, owned by COSTA HOUSES LUXURY REAL ESTATE or third parties.
5.-  DISCLAIMER OF GUARANTEES AND RESPONSIBILITY.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
COSTA HOUSES LUXURY REAL ESTATE does not guarantee the availability and continuity of the functioning of the Website and the services and Contents found in it, or that the content on the Website is updated, being exempted from all responsibility for damages or harm, of any nature, that could arise from such circumstances.
COSTA HOUSES LUXURY REAL ESTATE shall carry out, providing circumstances do not arise that make it impossible or of difficult implementation, and as soon as having been notified of the errors, disconnections and/or lack of updating of the Contents, all those actions meant to rectify the errors, re-establish communication and/or update the referred to contents.
Likewise, COSTA HOUSES LUXURY REAL ESTATE does not guarantee either the technical reliability of its Website, nor the access to its different pages, and in the same way being exempted of all responsibility for any damages or harm, of any nature, that could arise from this cause.
Furthermore, COSTA HOUSES LUXURY REAL ESTATE is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee the absence of viruses, or other elements on the Website introduced by third parties external COSTA HOUSES LUXURY REAL ESTATE that may cause alterations to the hardware or software systems of the Users or in the digital documents and catalogues contained within its systems. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be under any circumstances responsible of any damages or harm, of any nature, which may derive from the presence of a virus or other elements that can produce alterations in the software or hardware systems, files or catalogues of the Users.
COSTA HOUSES LUXURY REAL ESTATE employs various protection measures to protect the Website, the gathered data and the Contents against digital, attacks from third parties. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee that unauthorised third parties could have access to the type of browsing and use of the Website enjoyed by the User or the conditions, characteristics and circumstances in which they are made. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the damages or harm that may be derived from such unauthorised access.
COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the use that the Users and/or third parties could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.-  Disclaimer of Guarantees and Responsibility for the Contents.
COSTA HOUSES LUXURY REAL ESTATE does not edit Contents published by third parties on the Website and, as a consequence, does not guarantee nor be responsible for the legality, reliability, usefulness, veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents owned by COSTA HOUSES LUXURY REAL ESTATECOSTA HOUSES LUXURY REAL ESTATE shall not be, in any circumstances, responsible for any damages or harm that may be derived from: (i) the absence of legality, reliability, accuracy, comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii) decisions or actions taken or avoided on the part of the User, trusting in the information or data provided in the Contents, including without limitation, the loss of profits or business opportunities.
6.- HYPERLINKS
Those people proposing to establish Hyperlinks between their web page and the Website should observe and comply with the following conditions:
                              i.        It shall not be necessary to seek prior authorisation when the Hyperlink only allows access to the homepage of the Website, but shall not be able to reproduce it in any way. Any other type of Hyperlink shall require the unequivocal, express and written authorisation from COSTA HOUSES LUXURY REAL ESTATE.
                            ii.        The web page on which the Hyperlink is established can only contain strictly the necessary to identify the destination of the Hyperlink.
                           iii.        The web page on which the Hyperlink is established shall not contain illicit information or content, contrary to morality and generally accepted good practice and to public order, as well as not containing content contrary to any rights of third parties.
                           iv.        COSTA HOUSES LUXURY REAL ESTATE reserves the right to block the Hyperlinks directed to the Website which do not have previous express permission even when complying with the provisions described in this point of the General Conditions.
7.- ACTIONS IN CASE OF BREACH OF CONTRACT.
COSTA HOUSES LUXURY REAL ESTATE reserves the right to exercise all lawful available action to demand the responsibilities that derive from the breach of contract of any of the provisions of these General Conditions of the Website by a User.
8.- PARTIAL NULITY.
The declaration of any of the clauses contained within these General Conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be binding between the parties.
9.- APPLICABLE LAW AND JURISDICTION.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present document of the CGU of the Website, the parties submit, expressly relinquishing any other jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the Courts of Dénia.
10.- NOTIFICATIONS.
For notifications, COSTA HOUSES LUXURY REAL ESTATE designates as point of contact specified in the Legal Notice.
The email provided by the User during the registration process on the Website, shall be used by COSTA HOUSES LUXURY REAL ESTATE to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in this here clause.
All the Notifications affected by COSTA HOUSES LUXURY REAL ESTATE to the User shall be considered legitimately affected if they have been made employing the details and through the means previously indicated. COSTA HOUSES LUXURY REAL ESTATE shall not be responsible for any harm that could pass due to the violation of the User in their obligation to maintain their contact details updated.
 
 
PRIVACY POLICY
 
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.
In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.
 
 
I.- RESPONSIBLE FOR THE PROCESSING
IDENTITY: COSTA HOUSES LUXURY VILLAS, S.L.
C.I.F./N.I.E./PASSPORT.: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com 
DATA PROTECTION OFFICER: dpo@procoden.es
 
II.- RECIPIENTS OF THE PERSONAL DATA
1.         The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
2.         Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:
-           Transferred to businesses for digital services located within the European Economic Area (EEA) or,
-           Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome
3.         Optionally, to administrations and other organisations when they are required in compliance with legal obligations.
 
III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.
 
IV.- RIGHTS
RIGHT TO ACCESS
The right to obtain confirmation of whether or not we are proccessing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
RIGHT TO RECTIFICATION
You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.
RIGHT TO SUPPRESSION
It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.
RIGHT TO LIMITATION
You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.
RIGHT  TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.
RIGHT TO OPPOSITION
You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.
RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY
If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISING OF THESES RIGHTS
You can exercise your rights by letter to the postal address indicated above or by e-mail costahouses@gmail.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.
V.- PERSONAL DATA PROCESSING.
GENERAL PROVISIONS
The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.
IGITAL ASSISTANT - "CHATBOT" or "CHAT ONLINE"
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and in improving customer services for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the "chat bot": the IP address and other personal data entered into the chat bot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using the online chat.
The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.
CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.
COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised or non-personalised information, about our products or services by different means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.
You can request the withdrawal for this type of processing, depending on the means used, as follows:
- Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
- WhatsApp (Other apps): Requesting the unsubscription.
- SMS: Requesting unsubscription.
The legal basis that legitimises the personal data processing is the express consent when marking "I have read and accept the privacy policy".
It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.
 
LEGAL NOTICE
 
In compliance with art. 10 of Law 34/2002, of the 11st of July, on services of the information society and electronic commerce, we inform you that the responsIble of this website is:
IDENTITY: “COSTA HOUSES LUXURY VILLAS, S.L.”
C.I.F / N.I.E. / PASSPORT: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com
REGISTRATION DETAILS: Inscrita en el Registro Mercantil de Alicante, tomo 4190, Folio 101, Sección 8, Hoja A-163742
 
 
 
GENERAL CONDITIONS OF WEBSITE:
www.costa-houses.com
1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website under the domain www.costa-houses.com (henceforth Website), owned by “COSTA HOUSES LUXURY VILLAS, S.L.” (henceforth COSTA HOUSES LUXURY REAL ESTATE), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU, you can contact us through the contact information published in the Legal Notice.
 
2.- COMPLIANCE WITH THESE GENERAL CONDITIONS:
The use of this Website implies the full acceptance by the User of the existing CGU at the time the User accessed to this Website. If they are not accepting of any of the conditions established herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, COSTA HOUSES LUXURY REAL ESTATE reserves the right to modify, without prior notice and at any time the CGU. Similarly, COSTA HOUSES LUXURY REAL ESTATE reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of filling the registration forms.
3.- CONDITIONS FOR ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee with respect to suitability of the Website and/or the Contents included in it, for specific or particular purposes of the Users.
COSTA HOUSES LUXURY REAL ESTATE may establish additional limitations and/or conditions for use and/or access to the Website and/or the Contents, which shall be observed at all times by Users.  
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily and explicitly accepts that the use of the Website is done at all times under only their own exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or instructions found on the Website and to act always in accordance to the law, good practice and the responsibilities of good faith, employing their maximum attention taking into account the nature and compensation of the service they enjoy. To this effect, they shall abstain from using the Website in any way that can block, damage or deteriorate the normal functioning of the Website, the property or right of COSTA HOUSES LUXURY REAL ESTATE, suppliers, distributers, other Users, or any third party in general.
Specifically and without causing any restriction to the obligation assumed by the User complying in a general nature with the previous section, the User is obliged during the use of the Website:
a)    Do not introduce, store or disseminate, on or from the Website, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of third parties and in general the current legislation.
b)    Do not introduce, store or disseminate via the Website any computer program, data, virus, code or any other instrument or electronic or physical device capable of causing harm to the Website, any of the services, or any of the equipment, systems or networks of COSTA HOUSES LUXURY REAL ESTATE, of any User, of the Suppliers or Distributers of COSTA HOUSES LUXURY REAL ESTATE or in general of any third party, capable of causing any type of alteration or prevent the normal functioning of the Website.
c)    Do not introduce, store or disseminate via the Website any content that infringes intellectual and industrial property right, or the rights of a third party, or in general, any content to which they do not exercise the rights, in accordance with the law, to make available to third parties.
3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and third parties.
COSTA HOUSES LUXURY REAL ESTATE ensures that the Contents are of the highest possible quality and are reasonably updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated elements are conceded, and are expressly forbidden to the User their copy, transformation, public communication, making available, extraction, reuse, forwarding, or the use in any form, along any means or procedure, from any of them, unless in those cases where it is legally permitted or is authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided without the purpose to develop any commercial or professional activities. The User should abstain from obtaining, or attempting to obtain, the Contents through means or procedures different to those that in each case was made available or indicated for that purpose or those that they usually use on the Internet (as long as these latter do not put at risk of damage or deactivation of the Website). The User should respect, at all times, all the intellectual and industrial property rights concerning the Website, owned by COSTA HOUSES LUXURY REAL ESTATE or third parties.
5.-  DISCLAIMER OF GUARANTEES AND RESPONSIBILITY.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
COSTA HOUSES LUXURY REAL ESTATE does not guarantee the availability and continuity of the functioning of the Website and the services and Contents found in it, or that the content on the Website is updated, being exempted from all responsibility for damages or harm, of any nature, that could arise from such circumstances.
COSTA HOUSES LUXURY REAL ESTATE shall carry out, providing circumstances do not arise that make it impossible or of difficult implementation, and as soon as having been notified of the errors, disconnections and/or lack of updating of the Contents, all those actions meant to rectify the errors, re-establish communication and/or update the referred to contents.
Likewise, COSTA HOUSES LUXURY REAL ESTATE does not guarantee either the technical reliability of its Website, nor the access to its different pages, and in the same way being exempted of all responsibility for any damages or harm, of any nature, that could arise from this cause.
Furthermore, COSTA HOUSES LUXURY REAL ESTATE is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee the absence of viruses, or other elements on the Website introduced by third parties external COSTA HOUSES LUXURY REAL ESTATE that may cause alterations to the hardware or software systems of the Users or in the digital documents and catalogues contained within its systems. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be under any circumstances responsible of any damages or harm, of any nature, which may derive from the presence of a virus or other elements that can produce alterations in the software or hardware systems, files or catalogues of the Users.
COSTA HOUSES LUXURY REAL ESTATE employs various protection measures to protect the Website, the gathered data and the Contents against digital, attacks from third parties. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee that unauthorised third parties could have access to the type of browsing and use of the Website enjoyed by the User or the conditions, characteristics and circumstances in which they are made. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the damages or harm that may be derived from such unauthorised access.
COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the use that the Users and/or third parties could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.-  Disclaimer of Guarantees and Responsibility for the Contents.
COSTA HOUSES LUXURY REAL ESTATE does not edit Contents published by third parties on the Website and, as a consequence, does not guarantee nor be responsible for the legality, reliability, usefulness, veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents owned by COSTA HOUSES LUXURY REAL ESTATECOSTA HOUSES LUXURY REAL ESTATE shall not be, in any circumstances, responsible for any damages or harm that may be derived from: (i) the absence of legality, reliability, accuracy, comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii) decisions or actions taken or avoided on the part of the User, trusting in the information or data provided in the Contents, including without limitation, the loss of profits or business opportunities.
6.- HYPERLINKS
Those people proposing to establish Hyperlinks between their web page and the Website should observe and comply with the following conditions:
                              i.        It shall not be necessary to seek prior authorisation when the Hyperlink only allows access to the homepage of the Website, but shall not be able to reproduce it in any way. Any other type of Hyperlink shall require the unequivocal, express and written authorisation from COSTA HOUSES LUXURY REAL ESTATE.
                            ii.        The web page on which the Hyperlink is established can only contain strictly the necessary to identify the destination of the Hyperlink.
                           iii.        The web page on which the Hyperlink is established shall not contain illicit information or content, contrary to morality and generally accepted good practice and to public order, as well as not containing content contrary to any rights of third parties.
                           iv.        COSTA HOUSES LUXURY REAL ESTATE reserves the right to block the Hyperlinks directed to the Website which do not have previous express permission even when complying with the provisions described in this point of the General Conditions.
7.- ACTIONS IN CASE OF BREACH OF CONTRACT.
COSTA HOUSES LUXURY REAL ESTATE reserves the right to exercise all lawful available action to demand the responsibilities that derive from the breach of contract of any of the provisions of these General Conditions of the Website by a User.
8.- PARTIAL NULITY.
The declaration of any of the clauses contained within these General Conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be binding between the parties.
9.- APPLICABLE LAW AND JURISDICTION.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present document of the CGU of the Website, the parties submit, expressly relinquishing any other jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the Courts of Dénia.
10.- NOTIFICATIONS.
For notifications, COSTA HOUSES LUXURY REAL ESTATE designates as point of contact specified in the Legal Notice.
The email provided by the User during the registration process on the Website, shall be used by COSTA HOUSES LUXURY REAL ESTATE to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in this here clause.
All the Notifications affected by COSTA HOUSES LUXURY REAL ESTATE to the User shall be considered legitimately affected if they have been made employing the details and through the means previously indicated. COSTA HOUSES LUXURY REAL ESTATE shall not be responsible for any harm that could pass due to the violation of the User in their obligation to maintain their contact details updated.
 
 
PRIVACY POLICY
 
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.
In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.
 
 
I.- RESPONSIBLE FOR THE PROCESSING
IDENTITY: COSTA HOUSES LUXURY VILLAS, S.L.
C.I.F./N.I.E./PASSPORT.: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com 
DATA PROTECTION OFFICER: dpo@procoden.es
 
II.- RECIPIENTS OF THE PERSONAL DATA
1.         The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
2.         Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:
-           Transferred to businesses for digital services located within the European Economic Area (EEA) or,
-           Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome
3.         Optionally, to administrations and other organisations when they are required in compliance with legal obligations.
 
III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.
 
IV.- RIGHTS
RIGHT TO ACCESS
The right to obtain confirmation of whether or not we are proccessing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
RIGHT TO RECTIFICATION
You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.
RIGHT TO SUPPRESSION
It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.
RIGHT TO LIMITATION
You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.
RIGHT  TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.
RIGHT TO OPPOSITION
You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.
RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY
If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISING OF THESES RIGHTS
You can exercise your rights by letter to the postal address indicated above or by e-mail costahouses@gmail.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.
V.- PERSONAL DATA PROCESSING.
GENERAL PROVISIONS
The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.
IGITAL ASSISTANT - "CHATBOT" or "CHAT ONLINE"
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and in improving customer services for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the "chat bot": the IP address and other personal data entered into the chat bot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using the online chat.
The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.
CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.
COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised or non-personalised information, about our products or services by different means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.
You can request the withdrawal for this type of processing, depending on the means used, as follows:
- Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
- WhatsApp (Other apps): Requesting the unsubscription.
- SMS: Requesting unsubscription.
The legal basis that legitimises the personal data processing is the express consent when marking "I have read and accept the privacy policy".
It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.
 
LEGAL NOTICE
 
In compliance with art. 10 of Law 34/2002, of the 11st of July, on services of the information society and electronic commerce, we inform you that the responsIble of this website is:
IDENTITY: “COSTA HOUSES LUXURY VILLAS, S.L.”
C.I.F / N.I.E. / PASSPORT: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com
REGISTRATION DETAILS: Inscrita en el Registro Mercantil de Alicante, tomo 4190, Folio 101, Sección 8, Hoja A-163742
 
 
 
GENERAL CONDITIONS OF WEBSITE:
www.costa-houses.com
1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website under the domain www.costa-houses.com (henceforth Website), owned by “COSTA HOUSES LUXURY VILLAS, S.L.” (henceforth COSTA HOUSES LUXURY REAL ESTATE), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU, you can contact us through the contact information published in the Legal Notice.
 
2.- COMPLIANCE WITH THESE GENERAL CONDITIONS:
The use of this Website implies the full acceptance by the User of the existing CGU at the time the User accessed to this Website. If they are not accepting of any of the conditions established herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, COSTA HOUSES LUXURY REAL ESTATE reserves the right to modify, without prior notice and at any time the CGU. Similarly, COSTA HOUSES LUXURY REAL ESTATE reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of filling the registration forms.
3.- CONDITIONS FOR ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee with respect to suitability of the Website and/or the Contents included in it, for specific or particular purposes of the Users.
COSTA HOUSES LUXURY REAL ESTATE may establish additional limitations and/or conditions for use and/or access to the Website and/or the Contents, which shall be observed at all times by Users.  
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily and explicitly accepts that the use of the Website is done at all times under only their own exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or instructions found on the Website and to act always in accordance to the law, good practice and the responsibilities of good faith, employing their maximum attention taking into account the nature and compensation of the service they enjoy. To this effect, they shall abstain from using the Website in any way that can block, damage or deteriorate the normal functioning of the Website, the property or right of COSTA HOUSES LUXURY REAL ESTATE, suppliers, distributers, other Users, or any third party in general.
Specifically and without causing any restriction to the obligation assumed by the User complying in a general nature with the previous section, the User is obliged during the use of the Website:
a)    Do not introduce, store or disseminate, on or from the Website, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of third parties and in general the current legislation.
b)    Do not introduce, store or disseminate via the Website any computer program, data, virus, code or any other instrument or electronic or physical device capable of causing harm to the Website, any of the services, or any of the equipment, systems or networks of COSTA HOUSES LUXURY REAL ESTATE, of any User, of the Suppliers or Distributers of COSTA HOUSES LUXURY REAL ESTATE or in general of any third party, capable of causing any type of alteration or prevent the normal functioning of the Website.
c)    Do not introduce, store or disseminate via the Website any content that infringes intellectual and industrial property right, or the rights of a third party, or in general, any content to which they do not exercise the rights, in accordance with the law, to make available to third parties.
3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and third parties.
COSTA HOUSES LUXURY REAL ESTATE ensures that the Contents are of the highest possible quality and are reasonably updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated elements are conceded, and are expressly forbidden to the User their copy, transformation, public communication, making available, extraction, reuse, forwarding, or the use in any form, along any means or procedure, from any of them, unless in those cases where it is legally permitted or is authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided without the purpose to develop any commercial or professional activities. The User should abstain from obtaining, or attempting to obtain, the Contents through means or procedures different to those that in each case was made available or indicated for that purpose or those that they usually use on the Internet (as long as these latter do not put at risk of damage or deactivation of the Website). The User should respect, at all times, all the intellectual and industrial property rights concerning the Website, owned by COSTA HOUSES LUXURY REAL ESTATE or third parties.
5.-  DISCLAIMER OF GUARANTEES AND RESPONSIBILITY.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
COSTA HOUSES LUXURY REAL ESTATE does not guarantee the availability and continuity of the functioning of the Website and the services and Contents found in it, or that the content on the Website is updated, being exempted from all responsibility for damages or harm, of any nature, that could arise from such circumstances.
COSTA HOUSES LUXURY REAL ESTATE shall carry out, providing circumstances do not arise that make it impossible or of difficult implementation, and as soon as having been notified of the errors, disconnections and/or lack of updating of the Contents, all those actions meant to rectify the errors, re-establish communication and/or update the referred to contents.
Likewise, COSTA HOUSES LUXURY REAL ESTATE does not guarantee either the technical reliability of its Website, nor the access to its different pages, and in the same way being exempted of all responsibility for any damages or harm, of any nature, that could arise from this cause.
Furthermore, COSTA HOUSES LUXURY REAL ESTATE is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee the absence of viruses, or other elements on the Website introduced by third parties external COSTA HOUSES LUXURY REAL ESTATE that may cause alterations to the hardware or software systems of the Users or in the digital documents and catalogues contained within its systems. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be under any circumstances responsible of any damages or harm, of any nature, which may derive from the presence of a virus or other elements that can produce alterations in the software or hardware systems, files or catalogues of the Users.
COSTA HOUSES LUXURY REAL ESTATE employs various protection measures to protect the Website, the gathered data and the Contents against digital, attacks from third parties. Nevertheless, COSTA HOUSES LUXURY REAL ESTATE does not guarantee that unauthorised third parties could have access to the type of browsing and use of the Website enjoyed by the User or the conditions, characteristics and circumstances in which they are made. As a result, COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the damages or harm that may be derived from such unauthorised access.
COSTA HOUSES LUXURY REAL ESTATE shall not be in any case responsible for the use that the Users and/or third parties could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.-  Disclaimer of Guarantees and Responsibility for the Contents.
COSTA HOUSES LUXURY REAL ESTATE does not edit Contents published by third parties on the Website and, as a consequence, does not guarantee nor be responsible for the legality, reliability, usefulness, veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents owned by COSTA HOUSES LUXURY REAL ESTATECOSTA HOUSES LUXURY REAL ESTATE shall not be, in any circumstances, responsible for any damages or harm that may be derived from: (i) the absence of legality, reliability, accuracy, comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii) decisions or actions taken or avoided on the part of the User, trusting in the information or data provided in the Contents, including without limitation, the loss of profits or business opportunities.
6.- HYPERLINKS
Those people proposing to establish Hyperlinks between their web page and the Website should observe and comply with the following conditions:
                              i.        It shall not be necessary to seek prior authorisation when the Hyperlink only allows access to the homepage of the Website, but shall not be able to reproduce it in any way. Any other type of Hyperlink shall require the unequivocal, express and written authorisation from COSTA HOUSES LUXURY REAL ESTATE.
                            ii.        The web page on which the Hyperlink is established can only contain strictly the necessary to identify the destination of the Hyperlink.
                           iii.        The web page on which the Hyperlink is established shall not contain illicit information or content, contrary to morality and generally accepted good practice and to public order, as well as not containing content contrary to any rights of third parties.
                           iv.        COSTA HOUSES LUXURY REAL ESTATE reserves the right to block the Hyperlinks directed to the Website which do not have previous express permission even when complying with the provisions described in this point of the General Conditions.
7.- ACTIONS IN CASE OF BREACH OF CONTRACT.
COSTA HOUSES LUXURY REAL ESTATE reserves the right to exercise all lawful available action to demand the responsibilities that derive from the breach of contract of any of the provisions of these General Conditions of the Website by a User.
8.- PARTIAL NULITY.
The declaration of any of the clauses contained within these General Conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be binding between the parties.
9.- APPLICABLE LAW AND JURISDICTION.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present document of the CGU of the Website, the parties submit, expressly relinquishing any other jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the Courts of Dénia.
10.- NOTIFICATIONS.
For notifications, COSTA HOUSES LUXURY REAL ESTATE designates as point of contact specified in the Legal Notice.
The email provided by the User during the registration process on the Website, shall be used by COSTA HOUSES LUXURY REAL ESTATE to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in this here clause.
All the Notifications affected by COSTA HOUSES LUXURY REAL ESTATE to the User shall be considered legitimately affected if they have been made employing the details and through the means previously indicated. COSTA HOUSES LUXURY REAL ESTATE shall not be responsible for any harm that could pass due to the violation of the User in their obligation to maintain their contact details updated.
 
 
PRIVACY POLICY
 
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April, 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and digital rights guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent way, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organisational measures.
In this document we want to offer you, in a transparent and loyal way, all the necessary information related to the processing of your personal data that this organisation makes.
 
 
I.- RESPONSIBLE FOR THE PROCESSING
IDENTITY: COSTA HOUSES LUXURY VILLAS, S.L.
C.I.F./N.I.E./PASSPORT.: B42627547
ADDRESS: CTRA. CABO DE LA NAO, 126, 26, 03730 XABIA (ALICANTE)
TELEPHONE: 966364579
E-MAIL: costahouses@gmail.com 
DATA PROTECTION OFFICER: dpo@procoden.es
 
II.- RECIPIENTS OF THE PERSONAL DATA
1.         The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.
2.         Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:
-           Transferred to businesses for digital services located within the European Economic Area (EEA) or,
-           Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome
3.         Optionally, to administrations and other organisations when they are required in compliance with legal obligations.
 
III.- LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.
 
IV.- RIGHTS
RIGHT TO ACCESS
The right to obtain confirmation of whether or not we are proccessing personal data concerning you, or not, and, in such case, right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or the categories of recipients to whom the data were communicated or will be communicated. personal, period of conservation or the criteria used to determine this term, the existence of the right to request from the responsible the rectification or suppression of personal data or the limitation of the processing of personal data relative to the interested party or to oppose such processing, the right to present a claim before the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
RIGHT TO RECTIFICATION
You have the right to request the rectification of your personal data if these are innaccurate, including the right to complete data that is incomplete. We must bear in mind that by providing personal data by any means, guarantees that they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.
RIGHT TO SUPPRESSION
It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed differently or you withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.
RIGHT TO LIMITATION
You have the right to request that we limit our processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.
RIGHT  TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, it will not affect the legality of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.
RIGHT TO OPPOSITION
You have the right to oppose the processing of your personal data on the basis of our own legitimate interest. We will not continue processing the personal data unless we can show compelling legitimate motive for this which overrules your interests, rights and liberties, either for the formulation, the exercising or defence of grievances.
RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY
If you suspect that we are processing your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISING OF THESES RIGHTS
You can exercise your rights by letter to the postal address indicated above or by e-mail costahouses@gmail.com, attaching, in both cases, a copy of your NIF/NIE/Passport or similar document.
V.- PERSONAL DATA PROCESSING.
GENERAL PROVISIONS
The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of the personal data provided in each of the specific processings in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the responsible.
IGITAL ASSISTANT - "CHATBOT" or "CHAT ONLINE"
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and in improving customer services for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the "chat bot": the IP address and other personal data entered into the chat bot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using the online chat.
The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.
CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimates the processing of personal data is the express consent when marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist them as interested.
COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised or non-personalised information, about our products or services by different means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It must be borne in mind that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to provide you with information that best suits your interests.
You can request the withdrawal for this type of processing, depending on the means used, as follows:
- Electronic mail: By the link to the effect that you will find in each of the electronic communications or by an analogous procedure specified in the commercial communication.
- WhatsApp (Other apps): Requesting the unsubscription.
- SMS: Requesting unsubscription.
The legal basis that legitimises the personal data processing is the express consent when marking "I have read and accept the privacy policy".
It must be borne in mind that if the mean used is WhatsApp, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw the consent according to the form indicated in this section.